JOB TITLE: FUNDRAISING ADMINISTRATION AND DONOR CARE OFFICER
CONTRACT: Permanent, full-time
RESPONSIBLE TO: Campaigns and Fundraising Manager
CORE HOURS: 9. *AM - 5.**Apply on the
website**PM Monday to Friday
Due to the nature of the role, you may be required to work outside of
these hours
SALARY: Commensurate with experience
LOCATION: Inchicore, Dublin 8, DO8 EY *
ABOUT THE IRISH BLUE CROSS
The Irish Blue Cross is a Registered Charity with a long tradition of
providing low-cost veterinary care to pets of eligible owners through
our Inchicore Clinic and network of mobile clinics. We also provide a
horse ambulance service that attends all Irish race meetings and
events. The Charity’s funding comes from various sources including
services, government, local authority, corporates, individuals, gifts,
bequests, fundraising and marketing events and initiatives.
Our mission is, to offer affordable veterinary care to eligible
owners, promote welfare and responsible pet ownership, and to
alleviate the suffering of animals.
ABOUT THE ROLE
As Fundraising Administration and Donor Care Officer you will work
closely with our Campaigns and Fundraising Manager and volunteers. You
will be required to deliver exciting campaigns and provide
administrative back-up in a range of different areas. You will
contribute to achieving the Charity’s fundraising targets and
marketing goals as set out for the year.
YOU WILL BE REQUIRED TO,
* Handle the daily fundraising and marketing enquires - postal,
telephone, email and social media.
* Support the Campaigns and Fundraising Manager in developing,
managing, and co-ordinating established campaigns (e.g., Easter
Raffle, Christmas Appeal).
* Maintain the inhouse Salesforce CRM, receiving, receipting, and
lodging donations and delivering a high level of customer care to our
donors and supporters, in line with GDPR and in-house procedures.
* Maintain the static collection can sites and review the activity
as required.
* Assist with banking duties and setting up of supporter direct
debits.
* Maintain social media presence on all sites by creating and
sourcing new and exciting content.
* Schedule and co-ordinate the annual Bark in the Park™ sponsored
dog walks and maintain and develop sponsorship opportunities with
stakeholders to increase impact.
* Undertake recruitment and training of volunteers and ensure
adequate levels of volunteers for the successful running of events and
activities.
* Adhere to the Charity’s fundraising procedures as set out under
The Fundraising Principles.
* Work closely with management to produce income and expenditure
reports and assist with budgeting and achieving agreed KPIs.
* Maximise cost savings across all fundraising events and
activities.
* Undertake fundraising and organisational training and attend staff
meetings as required.
* Undertake any other duties consistent with the position as may
arise from time to time.
_PLEASE NOTE THAT THE ABOVE LIST OF DUTIES AND RESPONSIBILITIES IS
NON-EXHAUSTIVE._
ABOUT YOU – ESSENTIAL REQUIREMENTS
* Educated to third level, or proven record of accomplishment in
fundraising/marketing, or meeting financial targets
* * years’ experience in the
fundraising/not-for-profit/sales/marketing sector, or strong
transferrable skills
* Proficient in Microsoft Office applications
* Experience in working with CRM systems
* Knowledge of new media channels
* Excellent communication skills
* Experience of working to tight deadlines
* You will have a positive, flexible, and caring attitude
* Full driving licence and access to a car
DESIRABLE REQUIREMENTS
* Account management/donor care experience
* Experience of working with volunteers
* Full driving licence and access to a car
* Working knowledge of Salesforce CRM
OUR BENEFITS
* Training allowance
* * annual leave days (plus 5 discretionary
company days)
* Canteen facilities
* Free car parking
* Bike to work scheme
* EAP
* Enhanced Sick Pay
* Annual Reviews
* Option to enter The Irish Blue Cross Staff Pension Scheme after
one year. Employer contribution 6% of gross salary pa and employee
contribution minimum 5% of gross salary pa
* Scope for hybrid working arrangement outside of busy campaign
periods
HOW TO APPLY
Please submit your CV with a covering letter highlighting your
relevant skills and experience and outlining why this position is
suited to you.
Email the Campaigns and Fundraising Manager: *
WE WILL BE CONSIDERING APPLICATIONS AS WE RECEIVE THEM.
OUR CORE VALUES AND WHAT THEY MEAN
INTEGRITY. We act in an ethical, transparent, and honourable way.
DYNAMIC. We are ambitious and optimistic, striving for success.
RESPONSIBLE. We are proud of our professionalism and hold ourselves
accountable for the work we do.
FAIR AND REASONABLE. We aim to be consistent and treat everyone
equally.
COMPASSIONATE. We believe in showing respect and kindness and we aim
to be supportive and caring in all that we do.
The Irish Blue Cross is an Equal Opportunities Employer
We need : English (Good)
Type: Permanent
Payment:
Category: Health
